Frequently asked
The questions buyers and suppliers ask first.
Grouped by what you're here to do — buying from us, or supplying through us. Anything else, contact us.
For buyers
Buying
For restaurants & caterers, Asian & specialty grocers, convenience stores, and resellers.
Do I need a resale certificate to buy?
You can apply and get approved first; a valid resale certificate unlocks tax-exempt checkout.
Apply for a wholesale accountHow fast is approval?
Usually within one business day after we review your application.
How ordering worksIs it case-pack only?
Wholesale is by the case at account pricing — apply to see your pricing.
Apply to see your pricingWhat payment terms?
Approved accounts get net credit terms; new accounts may start prepaid.
Apply for a wholesale accountHow much is the minimum order?
Minimum order quantities vary by product line and by brand, so there is no single figure across our range. Tell us which items you need and we can confirm what applies.
Email sales@cdtglobalinc.comHow much does shipping cost?
Shipping is quoted per order, because the cost depends on the destination, the volume and how quickly you need it. We confirm freight before an order is finalized.
Email sales@cdtglobalinc.com with your address and estimated volumeWhat is your return policy?
Returns are arranged per order, since the right approach depends on the product line and the condition of the goods. If a shipment is not right, tell us as soon as you can.
Email sales@cdtglobalinc.com with your order detailsFor suppliers & brands
Supplying
For emerging & established Asian brands, overseas producers, co-packers, and upstream importers.
What categories do you carry?
Shelf-stable Asian lines — sauces, snacks, noodles, beverages and seasonings.
See productsDo you handle import & customs?
Yes — as the importer of record we handle customs, prior notice, and FSVP; tell us where your product is made.
Compliance helpDo I have to be FDA-compliant already?
No. If your product is competitive, we help you get FDA-registered and US-labeled.
Become a supplierWhat volume do I need?
No hard minimum to apply — we evaluate fit, then discuss terms.
Tell us about your lineStill have a question?
Ask us directly.
Tell us whether you're buying or supplying and your message reaches the right desk.